Shellroom Maintenance by SafeContractor Approved Teams
Ensuring that manufacturing equipment operates smoothly and efficiently is essential to maintaining productivity. At VA Technology, our dedicated customer support team provides both onsite and remote diagnostics, ensuring rapid response and expert guidance whenever it is needed.
As a SafeContractor approved organisation, customers can feel confident that every site visit is carried out to the highest standard. With access to more than 50 engineers specialising in mechanical, electrical, and software engineering, VA Technology delivers comprehensive service support backed by deep technical expertise.
“We are pleased to be granted the industry‑leading Alcumus SafeContractor accreditation. Our field service team manages sites across 35 countries, responding to both scheduled and urgent service calls. Having this accreditation not only reduces pre‑visit documentation requirements but also gives our customers confidence that every service and support visit is completed to the highest standards of health and safety across all areas of our operations,” commented Danielle Seymour, Customer Support Manager.
Our team of engineers and technicians are equipped to support the maintenance and troubleshooting of electrical, software and mechanical requirements. VA Technology offers a range of support programs tailored to the needs of different businesses, helping reduce the risk of costly interruptions. Regular service visits extend equipment lifespan, provide preventative maintenance, and ensure issues are diagnosed and resolved promptly. Each visit is pre-arranged to work around your production schedule to minimise disruption
For customers seeking continuous support, long‑term service contracts offer year‑round access to our engineering team, scheduled maintenance visits, and remote assistance. This can help ease the burden on in‑house maintenance teams and ensure consistent performance of the shellroom equipment.
What our support programs can offer:
- Worldwide customer service and technical support
- Remote diagnostics and coaching using video and AR technology
- Training programs to enhance operational efficiency and safety
- Comprehensive library of product support guides
- Remote video support for in‑house maintenance teams
- Replacement parts designed for performance, safety and reliability
About VA Technology
VA Technology is a supplier of complete shellroom systems and equipment, and total foundry automation systems. We have extensive experience in the design, manufacture, installation and service of shell manufacturing equipment throughout the investment casting industry.
Our product range includes IC-robots, rapid drying systems, slurry preparation systems, dust collection systems, environmental control systems, slurry pumping systems, integrated shell management systems, and more. For further information, please contact your local customer support team.
Serving Aerospace, Medical Devices, Industrial, and Investment Casting Foundries, among many more industries.
